Guarantee
All our jewelry is guaranteed for 1 month from the date of delivery of your order.
This warranty covers any manufacturing defects, including issues related to materials or workmanship. It ensures that the jewelry meets our quality standards.
This warranty does not cover damage caused by misuse, abuse, neglect, or normal wear and tear of the jewelry. It also does not cover loss of jewelry.
To keep your jewelry in excellent condition, don't hesitate to follow our care guide available on our Instagram account.
If a defect is confirmed, we will repair or replace the defective jewelry, at our discretion. If the jewelry is no longer available, we may offer a gift voucher.
If you have any issues covered by the warranty, please contact us at contact.lesjoailleuses@gmail.com
We will ask you to provide us with proof of purchase and details of the defect in the jewelry.