QUESTIONS FRÉQUENTES

We ensure the processing and shipping of orders within 72 hours. The delivery time will vary depending on the shipping method selected when confirming your order. Please note that delivery times may be extended during promotional periods, public holidays or in the event of exceptional events.
Our stainless steel jewelry is designed to withstand fresh and salt water, chlorine and household products.
You can wear your jewelry on the beach or in the shower without worry. To maintain their shine, we advise you to rinse them with clean water and dry them carefully after each use.
Our site is 100% secure. We rigorously protect your data using an HTTPS server equipped with an SSL certificate (recognizable by the green padlock to the left of the URL).
Unlike most sites that focus only on securing financial transactions and payments, at Les Joaill'euses, we ensure complete protection of your data and login information. The latter are secure and safe from any hacking or malware.
When it comes to payments, we use Paypal and ShopPay, leaders in online transaction security. So you can make your purchases with complete peace of mind on our store, without the slightest worry.
Once your order has been shipped, you will receive a tracking number by email. You can use this number to track the shipment of your order on the La Poste website.
For any questions (order, cancellation, refund, etc.),
Please send us an email to contact.lesjoailleuses@gmail.com or directly via the contact form available on the site.
Our customer service will respond to your request within the next 24-48 hours. (Excluding weekends and public holidays)
All rings available on our site are easily adjustable by hand to fit all finger sizes.